Ticket Policy

09/07/2008 05:46 PM

1. Passengers should bring a valid ID and a printout of e-ticket to board the bus. The name on the ID must be identical to the name on the e-ticket. Please arrive 30 minutes before the departure time or you lose reservation priority.

2. Please be aware that the e-bus ticket cannot be used on a different date or time.

3. BusZoo will have all the right to cancel any trip without any extra compensation or penalty except to the ticket value.

4. All passengers traveled with our regular buses are entitled to have BusZoo’s liability insurance covered if they are inside the bus. There will be no insurance coverage for passengers outside our regular buses.

5. All tickets are non-refundable or exchangeable except the trip is canceled by BusZoo.

6. For all BusZoo passengers, make sure you receive a confirmation email after you booked online. The latest bus schedule can be checked on our web site at "Buy Ticket" on the top menu.